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SMS Policy

Text updates, not spam.

Scoop Doggy Logs uses SMS for quote follow-up, scheduling, route arrival updates, and customer support. The goal is fast, useful communication tied to service, not random marketing noise.

What you are opting into

Customers who provide a mobile number may receive texts related to quote follow-up, route confirmation, appointment timing, text-before-arrival notices, account support, or service changes.

Message frequency varies based on service activity. Some customers may only receive a few texts around signup or scheduling, while active recurring customers may receive additional route-related communication.

What to expect

  • Message frequency varies based on your quote activity or service schedule.
  • Message and data rates may apply based on your wireless carrier plan.
  • Consent to receive texts is not a condition of purchase.
  • We use texts for service-related communication, not constant promotions.

How to opt out or get help

You can opt out of non-essential SMS communication at any time by replying STOP.

If you need help, reply HELP or contact the team directly by phone or email and we will handle it manually.